Support

Getting started

Five steps to start.

First, allow Buckets to read the phone. It lists contacts, photos, videos and events, and nothing leaves the phone. It then suggests starter buckets such as Family, Friends, Work, Businesses and album or trip names. Accept, rename or dismiss the suggestions.

Next, find objects. Speak or type a request such as “the pictures of Em”, “dinner cruise videos” or “my contacts within 10 km of me”. A name finds the contact, their photos and their events. The Complex Searching tab in Help shows how to frame a precise request.

Third, organise your buckets. After a week you will know which names you use. Nest smaller buckets inside larger ones — Siblings, Parents and Children under Family — so searching Family includes them all. Menu ☰ → Buckets is where you rename a bucket, nest it or merge duplicates.

Fourth, add information that the phone does not know: contact nicknames, contacts in photos, addresses, notes and links. Each addition can be used in searches.

Finally, review new objects regularly. Sort Objects helps you file them, Duplicate photos and videos finds pictures and videos saved more than once, and Backup saves your bucket data before you change phones. Daily summary shows upcoming information.

For more help, use Instructions for individual tasks or search Help. Settings → Send a suggestion sends feedback to the development team.